Uptime status alone is not enough to satisfy your end-users; consistent speed also matters.


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A recent survey from AppDynamics and Dimensional Research found that: 1) 88% of respondents indicated putting a monetary value on the cost of poor user experience was important, but only 38% quantified that themselves despite having the analytical tools to manage user experience 2) 74% of respondents blamed a lack of data integration for the… Read more »

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Using a status page to communicate uptime status can help get you ahead of unpleasant conversations.


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If you care about the uptime status of your website or SaaS application, there are two really great pieces of content shared last month that you should look into. One is an article on continuous testing from Parasoft Corporation, featured on DZone. The other is a recorded presentation on Application Performance Monitoring (APM) by Expected… Read more »

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A hosted status page can prove your uptime while communicating the downtime of an integration partner's software.


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Keith Casey, director of product at Clarify, offered three great requirements for good API management: uptime, understanding, and notification. I’ll get into how a hosted status page supports communication of uptime, as well as notification in general, but first a bit more about APIs. APIs are what enable software integrations. It’s what lets Yelp show… Read more »

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Uptime status can be communicated via Twitter, SMS or email, or through apps like Slack or HipChat.


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This is the third video in our blog series, Setting Up Different Status Page Integrations. To provide some context, last month, our product manager, Eric Warth put together a few quick (3-5 min) videos to help new users with some of the basics of setting up your software status page. I’ll be sharing them one… Read more »

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A software status page is a key component to transparent communication with end-users.


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Earlier this month, our product manager, Eric Warth put together a few quick (3-5 min) videos to help new users with some of the basics of setting up your software status page. I’ll be sharing them one at a time on this blog, but you can view them as we post them up on YouTube… Read more »

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Reputation management is built upon a foundation of trust and communication.


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From a product perspective, it’s vital that you continually test your assumptions about what the market needs. StatusCast was created to address the need to communicate to end users about SaaS application availability, whether for scheduled maintenance or an unplanned disruption. This need emerges from an underlying objective: to manage your brand’s reputation with end users…. Read more »

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A status page reduces the need to manually check individual pieces of equipment for uptime status.


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Bringing cloud-based software to healthcare hasn’t been an entirely smooth process, despite the federal government’s massive investment in EHR and EMR technology. In a recent interview with Bob Wachter, a physician and professor of medicine at the University of California, Dr. Wachter cited a “short-term hump period”, red tape, localization, extensive user testing (or rather… Read more »

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