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Company Information

You may reach us for support or sales in a variety of ways depending on your account type. In order to keep your monthly subscription costs as low as possible, we only provide technical support via chat and phone to our Enterprise customers.


Freemium & SMB customers

Access to support through our community forums. Although we say our response time for Freemium and SMB accounts will be within 24 hours, we still do strive to provide the fastest response times to all accounts.


Enterprise customers

Enterprise customers may call us during normal business hours or chat with us online 24/7. Enterprise customers subscribing to our 24/7 phone support are provided a unique non-published emergency number and code upon sign-up, based on subscribed SLA. All Accounts may post in the public community forum, submit a support ticket, or Tweet us @StatusCast.



All Inquiries

Sales Department

5550 Wilshire Blvd
Los Angeles, CA 90036

Phone: Provided to 24/7 Premium SLA Enterprise Customers

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