features

STATUS PAGES

Each application supported by StatusCast gets its own, customizable StatusCast Application Status Page. This is a public or private page that provides your end users with the past, present, and scheduled future status of your application.

Demonstrate to your customers your transparency, accountability, and commitment to an exceptional customer experience with StatusCast.

 

Commitment

 

Accountability

 

Transparency

 

DRAG & DROP PAGE BUILDER

Each Application Status Page is built by simply combining what you consider to be the most appropriate widgets for the page.

You control what content is displayed, and the layout of each component. You can also automatically generate your own HTML pages via our export wizard and apply any type of styling you wish for ultimate customization.

There’s no better combination of flexibility and ease-of-use.

Incident Updates

Informing your end-users to changes in the status of your application is essential to maintaining a loyal and trusting relationship with your customers. StatusCast’s posting service is the heart of our system and it facilitates quick and easy communication with your clients.

 

Define Service Components

Use service components to define things such as geographic regions, application layers, or end-user business components. When posting messages, tell your users specifically which components are affected. In this manner, you can ensure that your updates are meaningful to your users.

Classify Each Posting Status

Let your users know in a heartbeat if your application is down, experiencing some system performance, if service is restored (operating normally), or simply send an informational message.

Schedule Future Maintenance Events

Alert all your users of an upcoming maintenance event. Automatically send scheduled maintenance reminders days and hours before the event occurs, and notification once it’s completed.

Templates for Consistent Messaging

With StatusCast you can build a library of canned message posts that will expedite the posting of new messages and will ensure ongoing message consistency across corporate divisions. Create custom templates as you need them!

Collaborate with End-Users

Each message post has its own mini-forum that lets your end-users communicate with your team. You can even use your own private Disqus account.  This feature can be toggled on or off.

Fully Customizable

Our extensive customization capabilities help you maintain your corporate brand throughout the notification cycle. StatusCast has the tools you’ll need to easily customize the look and feel of all aspects of your Application Status Page.

Maintain Corporate Brand

Change the default font and primary color scheme of your Application Status Page.

Fonts and Colors

Alert all your users of an upcoming maintenance event. Automatically send scheduled maintenance reminders days and hours before the event occurs, and notification once it’s completed.

Default Text

All content on your Application Status Page that is automatically generated by StatusCast is configurable. For example, you can change the default phrase “Scheduled maintenance” to “Upcoming downtime.”

Complete Layout Control

StatusCast provides you with complete control over which widgets are displayed on your Application Status Page and how they are organized.

Advanced Styling

For you CSS and HTML experts, you can override our default CSS styles, giving you complete control over almost everything displayed on the page.  Additionally, you can auto-generate your own HTML, which you can embed within your own web page for complete customization.  Combine with our API and you can rapidly build totally customizable Application Status Pages.

PRIVATE PAGES

Not every application is a public use service that you want the world to see. As a StatusCast enterprise customer, you are able to mark pages as private, password protect pages, and send custom invites to customers, end-users, colleagues and other stakeholders, to better support your need for privacy. You can even limit incident reporting by IP address.

ADMINISTRATION

Manage users with role-based access and permissions, so the right staff members have access to the right capabilities. Prevent unauthorized users from making changes to your Application Status Page or to your communications rules.

Utilize StatusCast’s powerful reporting and analytics to view, understand and share data transmitted through your Application Status Page.

Enterprise Features

StatusCast is a highly secure, scalable, Microsoft Azure-based application built for your enterprise organization, from the ground up.

Private Pages and Role-Specific Pages

Not every application is a public use service that you want the world to see. Create private Application Status Pages that are only accessible to authenticated employees and end-users. With StatusCast you can easily invite and manage which employees have access to which Application Status Pages, and even limit incident reporting by IP address. You can also choose to host the auto-generated HTML yourself, enabling a myriad of security options. Alternatively, we can point your CNAME for you.

Service Level Agreement Management

Regularly reminding your customers of your record of excellent service is crucial to mitigating the impact of application downtime on your reputation and on customer retention. Use your StatusCast updates to automatically track and report an end-user friendly SLA. Subscribers can automatically receive their report at the end of each month.

User Level Management and IP Restriction Blocking

Prevent unauthorized users from making changes to your Application Status Page(s). Set up super administrators, administrators and regular users for varying control that fits your organization. The enterprise version of StatusCast accommodates an unlimited number of users, so this capability is essential for effective user management at larger organizations.

Additionally, you can enforce strong password encryption, to add an extra measure of security. As mentioned under Private Pages and Role-Specific Pages above, you can also limit incident reporting by IP address.

Qualify for our recognized Seal of Approval

StatusCast enterprise customers can earn our StatusCast seal of approval so your customers and website visitors can know that your organization can be relied upon to fulfill the uptime commitments of your SLA with transparency, accountability and accessible communication.

Integrations

Helping you to communicate application updates to the right people in a timely manner is our primary goal. The best way to facilitate this is to integrate StatusCast with the other systems and applications that you use.

For instance, some of our customers have chosen to integrate StatusCast with their Application Performance Monitoring (APM) system in order to provide their end-users with fully-automated updates in real-time. While this isn’t appropriate for every organization, for some this is a major innovation, as now without any additional time or effort their IT staff is instantly communicating updates to end-users as the IT team makes progress on resolving the issue.

Take a look at the growing list of tools that StatusCast already integrates with:

  • Disqus

    Add a Disqus widget to your status page so your end-users can discuss the ongoing issues within a common
    community.

  • newrelic_logo

    New Relic

    Kick off automated changes to your status page based on alerts received from New Relic. You can also embed
    historical New Relic data directly on your status page.

  • Layer 83

    Pingdom

    Kick off automated changes to your status page based on alerts received from Pingdom. You can also embed
    historical Pingdom data directly on your status page.

  • Google Calendar

    Push all your StatusCast incidents (past, present, and future) into your Google Calendar.

  • Twitter

    Tweet your StatusCast posts directly to your Twitter account. Keep your Twitter followers informed of your
    application status.

  • Twilio

    Deliver reliable SMS/Texts to your end-users who choose to subscribe to alerts.

  • Google Analytics

    See who’s visiting your application status page by looking at your Google Analytics reports.

  • Web Hooks

    Configure your own URL and we’ll post events when they occur.

  • Uptime Robot

    Automatically create StatusCast events whenever your Uptime Robot account recognizes downtime.

  • Microsoft System Center

    StatusCast allows you to kick off automated changes to your status page based on alerts received from Microsoft System Center.

  • Status Cake

    StatusCake can notify StatusCast whenever it recognizes downtime and automatically update your status page.

  • BinaryCanary

    Hook your Binary Canary account into StatusCast to automatically tell all your end users know whenever
    there is application downtime.

  • HP

    StatusCast allows you to kick off automated changes to your status page based on alerts received from SiteScope
    monitoring service.

  • Paessler

    Paessler account holders can automatically have their account forward downtime to StatusCast so status
    changes are reflected directly on your application status page.

  • Panopta

    StatusCast allows you to kick off automated changes to your status page based on alerts received from
    Panopta.

  • PagerDuty

    StatusCast allows you to kick off automated changes to your status page based on alerts received from
    PagerDuty.

  • Slack

    Automatically post your notifications to a Slack channel.

  • Site24x7

    Automatically create StatusCast events whenever your Site24x7 account recognizes downtime.

  • SiteUptime

    Automatically create StatusCast events whenever your SiteUptime account recognizes downtime.

  • HipChat

    Automatically post your notifications to a HipChat room.


Sign up for a FREE standard New Relic account with
StatusCast integration here.

Powerful API

API stands for Application Program Interface. StatusCast’s API is the means by which a developer can more easily integrate or customize the software to meet ad hoc functional or aesthetic preferences.

If you would prefer not to do the software development internally, StatusCast always offers services for those that want something truly unique at time and materials cost.

 

CUSTOM DEVELOPMENT

However if you would like to do the custom development on your own, we make it as easy as possible for you to get additional value out of the software. StatusCast provides complete access to your application status components and incidents. Use our simple JSON API to roll your own completely customized Application Status Page, or build your own application.